Your information
How we handle the details you send us. Last updated November 2026.
Who we are
D Waghorn Painting & Decorating is responsible for the personal information described here. You can contact us about it at hello@waghorndecorating.uk.
What we collect
When you use our enquiry form, we receive the details you type in: your name and email address, plus your phone number, town or village, the kind of work you need and your message if you choose to give them. If you call, text or email us, we receive whatever you send.
This website doesn't use cookies, advertising or tracking, and we don't run any visitor analytics.
Why we use it
We only use your details to reply to your enquiry, arrange a visit, give you a quote and, if you go ahead, carry out the work. The legal reason is that you've asked us to do this before entering into a contract with us. If you become a customer, we also keep records because the law requires them for tax and accounts.
We never sell your information or use it for marketing, and we only share it with the services below that help us run the website.
Services that handle it for us
- Cloudflare hosts this website and receives the form when you press send.
- Resend delivers the form to our inbox as an email.
These companies may process data outside the UK. When they do, they use legal safeguards approved under UK data protection law.
How long we keep it
If an enquiry doesn't lead to any work, we delete it within 12 months. If you become a customer, we keep invoices and job records for 6 years, as tax law requires, and then delete them.
Your rights
You can ask to see the information we hold about you, or ask us to correct or delete it. Just get in touch and we'll reply within one month. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.